Privacy

I. INTRODUCTION

De Vlaamse Waterweg respects and protects the privacy of its data subjects.

In this privacy statement you learn more about, amongst other things:

• the personal data on you - whether in digital form or on paper - that we process 
• the processing purposes and legal reasons why we process your personal data
• your rights and how you can exercise them
• the measures that we take in order to protect your personal data

II. IDENTIFICATION OF THE CONTROLLERS AND DATA SUBJECTS 

Sigmaplan.be is the property of De Vlaamse Waterweg nv

“De Vlaamse Waterweg nv”

Address:

Havenstraat 44, 3500 Hasselt

Tel. 011 29 84 00 • Fax. 011 22 12 77

"User" or "you": any natural person, legal person or government institution from which data are processed.

III. TERMINOLOGY 

• “Personal data”: data that relate to you as a natural person.
• “Processing”: any operation or set of operations on personal data, whether or not automated, such as e.g. the collection, structuring, retention, consultation, updating, use, combination, erasure or destruction of personal data.
• “Cookie”: Small text files that a website stores on your computer or mobile device at the moment when you visit the website.
• “Controller”: the natural or legal person, government authority, a service or some other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.
• “Processor”: natural or legal persons, a government authority, a service or some other body that processes personal data on behalf of the controller.

Your personal data is managed in accordance with the applicable regulations (such as those provided for in the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the Act on the protection of natural persons with regard to the processing of personal data of 30 July 2018 (the "framework act") concerning the enforcement of the open clauses of the GDPR, the transposition of the Directive 2016/680 for the processing of personal data within the criminal justice system and the establishment of the Supervisory Body for Police Information). We apply this to both computerised and manual data processing.

We ask you to read this privacy statement carefully before you make use of our services (physical or digital) and transmit your personal data to one of the above-mentioned controllers.

Future adaptations of this privacy statement cannot be excluded. We therefore reserve the right to adapt this privacy statement at any time, provided that you are informed thereof via this website.

IV. THE PERSONAL DATA ON YOU THAT WE PROCESS, AND THE PROCESSING PURPOSES

We possibly process the following data on you:

(*) these personal data are possibly data that fall within the special categories as defined in Art. 9 of the GDPR; this concerns data that you have provided to us yourself within the framework of a call, for example with a view to demonstrating your interest

(**) these personal data are possibly data relating to criminal convictions or criminal offences (as defined in Art. 10 of the GDPR), in case these should be relevant for handling the procedure

(***) for the archiving of many administrative documents we make use of the serial register of the facilities company. For more information, you can consult the privacy policy here: https://overheid.vlaanderen.be/privacyverklaring-van-het-facilitair-bedrijf

V. SOURCES AND RECIPIENTS OF YOUR PERSONAL DATA (EXCHANGE) 

For the execution of a number of processing operations, De Vlaamse Waterweg calls upon specialised third parties (processors) that are active both domestically and abroad. They then perform processing operations at the order of De Vlaamse Waterweg.

We never provide personal data to recipients outside the European Economic Area.

PROTOCOLS: For certain projects we share personal data with other government authorities. When two authorities exchange data with one another, it is often necessary to draw up a protocol document. In it we can establish how the collaboration will take place, and we then publish the document so that citizens are better informed. We organise exchanges with the following parties:

BIPT: To help ensure that navigation takes place precisely and safely, we share AIS data with the BIPT.

PORT OF ANTWERP: To help ensure that navigation takes place precisely and safely, we share AIS data with the Port of Antwerp.

BIPT - De Vlaamse Waterweg nv Protocol 

Port of Antwerp - De Vlaamse Waterweg nv Protocol 

VI. YOUR RIGHTS AND HOW YOU AS A USER CAN EXERCISE THEM 

THE RIGHTS

In accordance with article 7.3 and articles 13 through 22 of the mentioned Regulation (EU) 2016/679 you have, after written request such as set forth below, the right to:

• withdraw your consent to data processing at any time.
  Nevertheless, the withdrawal of your consent has no impact on the lawfulness of the processing that occurred before your consent was withdrawn.
• obtain access to your personal data or receive a copy thereof.
• have your inaccurate personal data rectified or have your incomplete personal data completed.
• have your personal data erased, in so far as the processing is not necessary for the fulfilment of a statutory or regulatory obligation, the fulfilment of our task carried out in the public interest, the establishment and exercise of a legal claim or with a view to archiving.
• obtain restriction of the processing of your personal data.
• obtain the portability of your personal data, so that your personal data are transmitted to you or to an organisation designated by you, if this is technically possible and the processing is based on your consent or the processing is necessary for the execution of an agreement to which you are party and the processing is performed by automated means and in so far as the processing is not necessary for the fulfilment of our task carried out in the public interest.
• object to the processing of your personal data for the purpose of profiling or direct marketing or a decision based solely on automated processing.

MANNER OF EXERCISE

In order to be able to exercise your mentioned rights, we ask you to submit a written request by sending us a dated and signed letter to the above-mentioned address, to the attention of the Information Security Committee, or by sending an e-mail to privacy@vlaamsewaterweg.be.  In order to be certain that the request has actually been submitted by the right person, we ask you to send in a copy of your identity card together with the request. In this copy, blacken out your passport photo, place and date of birth, sex, nationality, card number, signature and national register number. This in order to protect your privacy.

After receiving your request we will respond as quickly as possible, and in any case within one month. Depending on the complexity of the request, this period can be extended by two months. You will be informed of any such extension.

There is no charge for exercising the mentioned rights.

Along with the above-mentioned rights, in accordance with articles 77 through 82 of the mentioned Regulation (EU) 2016/679 you also have the right to:

• lodge a complaint with the Data Protection Authority (namely the Vlaamse Toezichtcommissie voor de verwerking van persoonsgegevens, the Flemish Supervisory Committee for the Processing of Personal Data) due to personal data infringement. You can find more information at https://overheid.vlaanderen.be/vlaamse-toezichtcommissie.
• seek a judicial remedy against the data protection authority for not handling your complaint or not informing you on the progress or outcome of the complaint you lodged.
• seek a judicial remedy against the controller due to personal data infringement.

VIII. THE MEASURES TO PROTECT YOUR PERSONAL DATA 

THE MEASURES THAT WE EMPLOY

We take appropriate technical and organisational measures in order to protect your personal data and be able to guarantee an optimal security level.

For example, we have taken the following measures, amongst others:

• the appointment of a data protection officer, namely the company Apogado, Nattehofstraat 33B, 2800 Mechelen, which can be contacted in case of questions or problems; this can be done via privacy@vlaamsewaterweg.be after which your question will be evaluated and possibly forwarded to the officer;
• the logical and physical protection of access to your personal data;
• the imposition of duties of confidentiality on those persons having access;
• the keeping of a record of processing activities;
• the regular testing, evaluation and adjustment of the effectiveness of our security measures;
• the enforcement of guarantees with regard to the application of suitable technical and organisational security measures, in the event that a subcontractor processes personal data;
• the performance of a data protection impact assessment prior to the processing of personal data where new technologies are used that entail a high risk for the rights and freedoms of the data subject(s);
• the reporting of an infringement and other important information to the supervisory authority and where appropriate to the data subject(s), if it concerns a personal data breach that entails a high risk for the rights and freedoms of the data subject(s);
• the requested collaboration with the supervisory authorities and the consultation of the supervisory authorities in the fulfilment of our tasks.

THE MEASURES THAT WE ASK OF YOU

Although we do everything in our power to protect your personal data, an effective protection is only possible if you too take certain necessary measures yourself.

We therefore ask you to:

• provide us with complete and accurate information.
• take the necessary care concerning the confidentiality of your personal data and possible user data (such as user name and password). Remember that these are strictly personal and non-transferable.

VIIII. COOKIES THAT ARE USED BY DE VLAAMSE WATERWEG 

Cookies are used in order to optimise the functionality and the user experience of a website. The cookies are not passed on to third parties.

Examples of most popular cookie categories:

• Essential cookies

Essential cookies are cookies that are necessary in order to enable a website to function (better), for example cookies that manage the loading time of web pages.

• Functional cookies

Functional cookies collect information about the user’s choices and preferences and offer e.g. the possibility of remembering language settings.

• Analytical or performance cookies

Analytical or performance cookies collect information on the user’s behaviour in order to measure the performance of the website involved and to improve the use experience.

• Targeting or advertising cookies

Targeting or advertising cookies track the surfing behaviour of the user in order to put together customer or user profiles.

These profiles are generally used in order to display relevant and personalised ads that match the interests of the respective users.

In addition, they are used to measure the effectiveness of advertising campaigns and to conduct market analyses.

Cookies used on the site of De Vlaamse Waterweg and their management

You can refuse the installation of cookies via your browser settings. At any desired time you can also delete the already-installed cookies from your computer or mobile device, as follows:

• Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
• Chrome: https://support.google.com/accounts/answer/61416?hl=nl
• Firefox: https://support.mozilla.org/nl/kb/cookies-in-en-uitschakelen-websites-voorkeuren
• Safari: https://support.apple.com/fr-be/guide/safari/sfri11471/mac

If you disable cookies, you must consider that certain graphic elements may look less nice than they would otherwise, or that you may not be able to use certain apps. Below you will find a detailed list of all the types of cookies that De Vlaamse Waterweg uses on its website.